YOUR HEALTH INSURANCE PROBABLY COVERS THIS

USE YOUR COVERAGE NOW

Stop Paying Out of Pocket for Something Your Insurance Could Cover

Here's something most Londoners don't know: your health insurance likely covers massage therapy. Yes, really.

While you've been treating MASAJ sessions as an occasional investment in self, your insurance provider has been quietly covering therapeutic bodywork all along.

That chronic neck tension from desk work? That lower back pain that flares up every few weeks? Your insurer considers this healthcare, not indulgence.

And they're right.

You're already paying for this through your insurance premiums. You might as well use it.

And if you're going to use it, use it somewhere that takes therapeutic massage seriously. Somewhere with therapists who know what they're doing. Somewhere that treats your body like it matters.

That's us.

BOOK YOUR FIRST COVERED SESSION

“I’ve had many massages but this was different. Showed me how much pain I live with, and it hit me how I normalise it. Which is not ok. SUPER intuitive bodywork and aftercare.”

- a very happy Guest

Health Insurance FAQs

  • This depends on the wording of your policy - it’s our experience that the most commonly accepted treatments are Deep Tissue or Sports Massage.

  • Afraid not - we’re not able to change the details of your treatment type, length, or the Therapist who provided your treatment. We can however, add requested additional details to the invoice, such as your Therapist’s qualifications - simply let us know what information they need when requesting your invoice, using the form at the bottom of this page.

  • All our Therapists are fully insured to provide the treatments we deliver, and all hold valid memberships of recognised regulatory membership bodies - the main thing your insurer will want to know is which membership body they belong to. Soon, this information will be available on every Therapist profile, for now, if your insurer has a specific requirement, please email our team at hello@masaj.me to double check.

  • Fill in the form at the bottom of this page, and we’ll email you your detailed invoice within 5 business days. Insurers usually want to see this invoice within 30 days of the treatment taking place - so we recommend making your invoice request within a week of your treatment.

  • Sorry, no - we can only provide detailed invoices once the treatment has taken place.

  • We appreciate that insurance claims can be nuanced, so if you still have questions, drop our team a message via hello@masaj.me

Claim back your MASAJ

Already had a treatment that you’re looking to claim back via your health insurance? Complete this short form and we’ll be in touch to share a detailed invoice containing all the information your Insurance provider will request, within 5 working days.

USE YOUR BENEFITS

WHY USE YOUR HEALTH INSURANCE AT MASAJ

Your body didn't evolve to sit hunched over a laptop for eight hours. When that catches up with you (and it will), you need proper treatment from skilled therapists who understand how bodies actually work. That's not a spa day. That's healthcare.

What makes MASAJ different:

  • Therapists with serious clinical training - years of experience plus 200+ hours MASAJ-specific development

  • Treatments focused on fixing problems, not just feeling nice for 20 minutes

  • Detailed session notes your insurance provider needs

  • Simple claims process - we handle the paperwork hassle

WHAT YOUR INSURANCE COVERS

Typically included:

  • Therapeutic massage for muscular pain and tension

  • Treatment for chronic conditions (back pain, neck pain, headaches)

  • Postural issues from desk work

  • Sports injuries and recovery

  • Stress-related muscular tension

Your insurance might not cover:

  • Pure relaxation sessions (though these still have therapeutic benefits)

  • Couples massages

HOW IT WORKS

Dead simple, actually:

  • Check your coverage - Most private health insurance (Bupa, Vitality, AXA, Aviva, etc.) covers massage therapy. Look for "complementary therapy" or "musculoskeletal treatment" in your policy.

  • Book your treatment - Choose any session at any MASAJ studio, providing the treatment type is covered by your insurance policy. Book online like normal.

  • Get your receipt - After your treatment, we provide detailed receipts with everything your insurer needs, all you need to do is complete the form at the bottom of this page to request a detailed invoice for your insurer.

  • Submit your claim - Send the receipt to your insurance provider. Most process claims within days.

  • That's it. No GP referral needed. No prior approval required. Just book, show up, and claim.

WHO THIS WORKS FOR

Here's where this gets interesting: when insurance covers your sessions, regular therapeutic massage becomes realistic.

Instead of booking once when your back finally gives up, you can address tension before it becomes a problem. You can maintain the improvements from previous treatments. You can actually use massage the way it's meant to be used - as preventive healthcare, not crisis management.

That's the entire point.

Our Studios